Laradesk – Helpdesk Ticketing System Laradesk is a system for managing a helpdesk service. Where customers can submit tickets and agents can reply to customers. With a very clean and simple interface, where your customers can manage their tickets with just a few clicks and will receive a notification to their email in each response to their tickets. Support For any questions or comments, send a request from the profile form:: codecanyon.net/user/dacoto and we will try our best to assist you. Features Create & manage tickets Attach files to tickets Receive email notifications on each ticket response Organize tickets by status Organize tickets by label Organize tickets by department Assign specific users to each department Assign a priority to each ticket Manage canned responses and add them to ticket responses Manage users & user roles Set settings from visual interface Translate the strings from visual interface Demo Demo page: https://dacoto.com/products/laradesk/demo Admin User: admin@admin.com / 12345678 Agent User: agent@agent.com / 12345678 Customer User: customer@customer.com / 12345678 Requirements PHP >= 7.3 or PHP >= 8.x MYSQL => 5.7 or MariaDB => 10.2.7 BCMath PHP Extension Ctype PHP Extension Fileinfo PHP extension JSON PHP Extension Mbstring PHP Extension OpenSSL PHP Extension PDO PHP Extension Tokenizer PHP Extension XML PHP Extension Documentation You can see the documentation and all the features of the application at the following link: https://docs.getlaradesk.com/ Changelog v1.1.2 – 2021-04-07 Fixed - Updated dependencies & fixed docs v1.1.1 – 2020-12-16 Fixed - PHP 8.x auto-installer error v1.1.0 – 2020-12-16 Added - PHP 8.x support v1.0.0 – 2020-11-19 Added - Initial release Thanks for purchasing! Please give us 5 star rating! Your ratings motivate us for more creative work Help us build the ideal product for you! Share your suggestions & feedback which will help us move in the right direction.